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Healthwise
Medical Plan Contact Information
Below is a list of key contact numbers for medical plans available to Trinity Health associates (plans may vary by region or Ministry Organization). Please contact the plan you selected for the current benefit year as indicated on your medical insurance ID card.
- Advantage Health HMO Plan | Chronic Conditions Management (Care Advantage Program) 877-901-2237 - press 9 then dial ext. 2922 | Customer Service 317-573-6228 or 800-553-8933 | www.advantageplan.com
- Aetna PPO Plans | Nurse Line 800-556-1555 | Customer Service and Chronic Conditions Management 800-544-5108 | www.aetna.com
- Blue Cross and Blue Shield of Michigan (BCBSM) PPO Plans | Blue Health Connection Nurse Line 800-775-2583 | Customer Service 866-917-7537 | www.mibcn.com
- Blue Care Network (BCN) HMO Plan | Blue Health Connection Nurse Line 800-775-2583 | Customer Service 800-662-6667 | www.mibcn.com
- Health Alliance Plan (HAP) HMO Plan | Customer Service 800-422-4641 | www.hap.org
- Kaiser HMO Plan | Nurse Line 800-777-7904 | Customer Service 800-777-7902 or
301-468-6000 | www.kaiserpermanente.org
- Priority Health HMO and Priority Health PPO Plans | Customer Service 800-998-1037 (Chronic Conditions Management - press 1; General Questions - press 3) | PPO Customer Service 800-956-1954 | PPO Prior Certification 800-269-1260 | HMO Customer Service 800-446-5674 | PPO/HMO Case and Disease Management 800-998-1037 | www.priorityhealth.com
- Health Choices PPO Plans | Nurse Line 800-648-6868 | Customer Service 800-325-7442 | www.preferredhealthchoices.com
Allows participating associates to: view - enrollment information,
claim history, locate participating providers, request an
ID card.
Aetna Weight Management
/ Smoking Cessation Claim Form (Aetna Administered Plans
Only)
Allows participating associates to: view - enrollment information,
claim history, locate participating providers, request an
ID card.
BCBS Weight Management
/ Smoking Cessation Claim Form (BCBS Administered Plans
Only)
Allows participating associates to view balances, enroll
in direct deposit, and determine status of claims.
Additional Flexible
Spending Account Information
Healthcare
Spending Account Claim Form
Dependent
Spending Account Claim Form
Allows participating associates to view current drug coverage,
price medications, review formulary and locate participating
pharmacies. Please note: this only applies to associates
in a self insured medical plan.
Allows participating associates to: verify eligibility; review
claim history and benefit information; print ID card and claim
forms.
Dental Claim Form
Allows participating associates to: verify eligibility, review
claim history and locate participating providers.
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