Health & Welfare
*This website is for colleagues of IHA, Sisters of the Holy Cross and Academy of the Holy Cross. Colleagues of all other Health Ministries should refer to the HR4U colleague portal for benefits and other HR information.
To access Health & Welfare documents, please follow the process described below.
- Active colleagues*: The HR4U colleague portal is your comprehensive resource for HR and benefits information. You can search for information about key work-life topics, including benefits, pay, career development, retirement and more. You can also open an inquiry right from the platform, and chat live with an HR representative, Monday-Friday, 7 a.m. – 8 p.m. Go to HR4U Portal and enter your Trinity Health username and password.
- All others: (e.g., COBRA participants, former colleagues, dependents of active colleagues, and colleagues at ministries that do not have access to HR4U*). Select the state and then ministry name in the left navigation to view documents.
- Retirees
Choose your location from the list below:
Health Plan Compliance Documents
- 2020 THWBP and Retiree Benefit Plan 506 and 507 Notice of Privacy Practices
- ACA Section 1557 Notice for the THWBP
- Dependent Eligibility Verification Documentation Requirements
- Non-Spouse Eligible Adult Dependent Certification Form
- Overage Disabled Dependent Child Certification Form
- Michigan Nonopiod Directive Form
Transparency Tools and Healthcare Costs
Beginning July 1, 2022 and over the coming months, colleagues and family members enrolled in a Trinity Health sponsored medical plan will notice several enhancements to help better understand the cost of receiving healthcare. Colleagues will see changes to their medical ID cards, the addition of price comparison tools that use real-time deductible and out-of-pocket totals and will no longer be surprised with balance billing for certain services. These changes will make healthcare costs more transparent and minimize unexpected bills when you seek healthcare services.
Medical Plan ID Cards
The Consolidated Appropriations Act (CAA) requires new and digital medical ID cards be personalized with a member's deductible, out-of-pocket maximum and medical service provider assistance information. Most medical service providers are only printing the new ID cards for new members or if a member requests a new card. You can print the new card format by logging into your medical service provider's website.
Balance Billing
Federal and state laws no longer allow surprise billing for all emergency services including air ambulance and some non-emergency services when provided by an out-of-network provider in an in-network facility. For example, if a medical plan provider has surgery at an in-network hospital, but the anethesiologist is out-of-network, the anethesiologist may not balance bill beyond the in-network cost.
Price Comparison Tools
Beginning Jan. 1, 2023, out-of-pocket maximum and price comparison tools will be available through each medical service provider. The tools will allow members to compare pricing for services with different providers using real-time deductible and out-of-pocket maximum balances. This will give you a more accurate estimate of the cost of the service.
Machine Readable Files
New regulatory requirements under Consolidated Appropriateions Act (CAA) and Payer Transparency (PT) require health plans to make public files containing negotiated rates with in-network providers, allowed amounts and historical billed charges for out-of-network providers.
- Note the file format is designed by the government and are extremely large and may take hours to open.
Aetna Machine Readable Files Click here
BCBSM Machine Readable Files Click here
Excellus Machine Readable Files Click here
Health Choices Machine Readable Files Click here
Trustmark Machine Readable Files Click here
*You will be notified as other components that directly impact colleagues go into effect.